Refund policy

Return & Refund Policy

Thank you for shopping with us. We want you to be satisfied with your purchase. If you're not completely happy, we're here to help.

1. Returns

We accept returns within 10 days of the date your order is delivered.

To be eligible for a return:

The item must be unused, unworn, and in its original condition.
The item must be returned with its original packaging, tags, and accessories (if applicable).
Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

The following items cannot be returned:

Products damaged due to misuse or improper handling.
Items returned after the 10-day return period.
Personalized or custom-made products.
Gift cards (if applicable).
Clearance or final sale items (if applicable).

3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

Your refund will be processed to your original payment method.
Refunds are typically completed within 5–10 business days, depending on your bank or payment provider.

Shipping charges (if any) are non-refundable unless the return is due to our error or a defective product.

4. Exchanges

We replace items only if they are defective, damaged, or if you received the wrong item. Contact us within 10 days of delivery to request an exchange.